What happens at a free on-site fence estimate?

Step 1: You call or send the form

Call (865) 737-4194 (calls answered 24/7) or send the form on /quote. Tell us the city and the material, and we'll call you back to set up your on-site estimate. Calls to you about your request are placed by a person. We don't send text messages or make automated or prerecorded calls. To stop calls, tell the caller.

The form asks what you're fencing (dogs or pets, privacy, a pool, a kids' play area, a property line), the fence type if you know it, and the rough length. You can add yard photos. Photos of the slope, the old fence, and the gate openings help us plan, but we don't give a price over the phone or from a photo alone.

Step 2: The visit: what we look at

We walk the lot, measure the run, and note the slope, the access, any fence that's already there, and the HOA notes you bring. Then we go over the material, the linear feet, the gates, and anything that changes the job, such as tear-out, rock, or extra access.

The property line. We need to know where the fence can go. We can pull a string between pins that a surveyor or the homeowner has shown on site. A Tennessee-licensed surveyor is the one who can reset a missing corner. A common plan is to have us set the fence a short distance inside your own line to help keep ownership and maintenance clear. You decide that with the survey pins and any HOA or deed limits in mind. Some local rules put the line on you. Maryville's fence handout says it's the property owner's responsibility to determine the exact location of property lines, and Alcoa's zoning ordinance says any fence requires a building permit and proof of property lines. More: who owns a fence on the property line in Tennessee.

Slope. A sloped yard is a normal fence job around Knoxville. We measure the grade at the on-site estimate and go over whether the panels step down or follow the hill. Grade can matter for height rules too. Oak Ridge, for example, measures fence height from the lowest adjacent grade.

Soil and rock. East Tennessee clay, mud, and hills make post work harder than it looks, so we look at the soil and the slope during the estimate. Knox County's stormwater manual says the county is almost entirely underlain by limestone and dolomite and that sinkholes can occur anywhere. If our crew hits rock, they adjust the post plan for that spot instead of setting a short post.

An old fence. If you already have a fence, we look at the posts and panels first. We'll tell you at the on-site estimate whether a repair will last or if a section, or the whole line, should be replaced.

Gates. We set the width, the swing, and the latch at the on-site estimate. For a wide opening, a double gate splits it into two leaves, so each side is lighter and swings in less space; a single gate is simpler for narrower openings. For a drive gate, think about the street: in Alcoa, no fence may require a vehicle to be parked in the street or alley to open a gate.

Pets. It depends on your dog's size and habits. Height, ground gaps, and gate latches matter most. We'll go over options with you at the estimate.

A pool. If the fence will enclose a pool, tell us up front. Pool fences have their own local requirements. The City of Knoxville's pool-barrier guidelines and Knox County's pool form both call for a barrier at least 48 inches high and for walk-through gates that are self-closing and self-latching. Ask the city or county office that covers your address which rules apply to your pool and fence.

HOA and permits. Some projects need a permit or HOA approval. Rules differ by town and county, so check with your city or county permit office and your HOA. We can talk it through at the estimate. Bring your HOA sheet to the on-site estimate and we'll go over it with you. Your HOA has the final say.

Buried lines. Our crew calls 811 before we dig. 811 notifies member utilities to mark their own lines; private lines, like irrigation, aren't covered. Tell us about any private lines you know of, such as irrigation, a propane line, or power or water run to a shed or outbuilding.

What to have ready

• The deed or recorded plat for the lot, and any survey pins you've found. The county register of deeds has deeds and plats; KGIS parcel maps help in Knox County but aren't a survey.
• Your HOA sheet, if you have one.
• Where the gates go and what has to fit through them.
• What your pets need: your dog's size and habits (jumper, digger).
• The rough length of the line and the material you like, if you know them.
• Any pool on the lot, and any private buried lines you know of.
• Talk with the neighbor if the fence will sit on or near a shared line. Put any cost-sharing agreement in writing.

Step 3: What you get after the visit

• Your price after we've seen the yard, not from a photo. What sets it: length is the biggest factor; height, style, the material you pick, gates, sloped or rocky ground, access, removing an old fence, and HOA requirements can move it up or down. More on cost factors: Knoxville cost guide.
• Repair vs. replace. On an existing fence, we can price the repair, the replacement, or both, so you can compare.
• A timeline. We'll give you a timeline at the estimate.
• How booking works. If you go ahead, the job is booked only by an agreement for that job, which names the contractor doing the work.

If you go ahead

We schedule the install. Our crew sets posts for the ground we find, steps or racks panels where the lot slopes, and hangs gates so they close. Our crew calls 811 before we dig. When the fence is in, our crew leaves the work area clean and walks the finished line with you. If something needs an adjustment, we handle it before we leave.

See how the work is done, fence types, gates, and repair.

FAQ

What happens at a free on-site fence estimate?

You call (865) 737-4194 or send the form, and we'll call you back to set up your on-site estimate. At the yard, we walk the lot, measure the run, and note the slope, the access, any fence that's already there, and the HOA notes you bring. We go over the material, the linear feet, the gates, and anything that changes the job, such as tear-out, rock, or extra access. You get your price after we've seen the yard, not from a photo.

Can I get a fence price over the phone or from photos?

No. We don't give a price over the phone or from a photo alone. Photos of the slope, the old fence, and the gate openings help us plan, but your price comes from the on-site estimate.

What should I have ready for the estimate?

If you have them, bring the deed or recorded plat for the lot, any survey pins you've found, and your HOA sheet. Know where you want gates and what has to fit through them. Tell us about your dog's size and habits, since height, ground gaps, and gate latches matter most for pets. Also tell us about any pool on the lot and any private buried lines you know of, such as irrigation or a line to a shed.

Do I need a survey before the fence estimate?

No Tennessee statute reviewed for our property-line guide generally requires a survey before building a residential fence, but some cities ask for property-line information with a fence permit, and an HOA may require a survey or written approval. If the pins are missing, the deed is unclear, the fence will sit on or near the line, or a neighbor disagrees, a Tennessee-licensed surveyor is the professional who can establish the boundary. We can pull a string between pins that a surveyor or the homeowner has shown on site.

Will you check permit and HOA rules at the estimate?

We can talk permit and HOA rules through at the estimate, but rules differ by town and county, so check with your city or county permit office and your HOA. Bring your HOA sheet to the estimate and we'll go over it with you; your HOA has the final say.

What about buried utility lines in my yard?

Our crew calls 811 before we dig. 811 notifies member utilities to mark their own lines; private lines, like irrigation, aren't covered. Tell us at the estimate about any private lines you know of, such as irrigation, a propane line, or power or water run to a shed or outbuilding.

What do I get after the on-site estimate?

You get your price after we've seen the yard. If you have an existing fence, we'll tell you whether a repair will last or if a section, or the whole line, should be replaced, and we can price the repair, the replacement, or both, so you can compare. We'll give you a timeline at the estimate. If you go ahead, the job is booked only by an agreement for that job, which names the contractor doing the work.

How will you contact me after I send the form?

We'll call you back to set up your on-site estimate. Calls to you about your request are placed by a person. We don't send text messages or make automated or prerecorded calls. To stop calls, tell the caller.

Ready to set up your estimate?

Request a free on-site estimate

Call (865) 737-4194. Calls answered 24/7. Or use the form on /quote. Share your name, phone, and city. We'll call you back to set up your on-site estimate. How we handle your details: Privacy Policy.

We serve Knoxville and nearby towns in Knox, Blount, and Anderson counties. See /service-area.